Shipping policy

We ship all our products worldwide. Please find below shipping information for your region.

Free shipping over $110 within the US, except Hawaii, Alaska and Puerto Rico

USA

Orders within the US will be shipped from our warehouse in Shenzhen within 2 business days of order placement, air freight to the US usually takes 10 business days.
Shipping within the continental US takes 5-8 business days but may sometimes take longer. Shipments to Hawaii and Alaska will arrive in about 10 business days.

For any pre-ordered items, the shipping date will vary based on the information on the product page.

EU

For orders within the EU, products will be shipped from our warehouse within 3-5 business days of order placement. Delivery time will vary based on the final destination of the order.

For some products, they will be shipped from Shenzhen within 2 days

International (except Brazil, India)

International orders usually take 15-20 business days to deliver.

If your package is subject to import duties or additional local taxes, you are responsible for the associated costs.

Returns

We hope you enjoy your HuhBuy product. If you change your mind, you can return it and pay for shipping, provided the package is unopened and the product has not been used within 7 days of receiving the package.

We only accept returns for products that are in their original packaging, unopened, and sealed. Any opened and used products cannot be returned. If your product is faulty, please visit our warranty page for more information.

To return your product, please contact us at masxiayanst@gmail.com

If you discover a problem with your product during use within 7 days. You can return or exchange the product with free shipping. If the product has been used for more than 7 days, free returns are not applicable and we can only provide replacements if the product is within the warranty period.

For replacements, shipping costs are borne by the customer.

Lost or Damaged Packages
HuhBuy is not responsible for any items damaged or lost during shipping. Any claims should be made to the appropriate carrier.

If you are unable to contact the carrier, please contact our support team directly for assistance at masxiayanst@gmail.com